FAQ - FREQUENTLY ASKED QUESTIONS

 EVE ISK frequently asked questions

What payment methods does eveiskshop.com accept?
- We accept PayPal, Monebookers; Google Checkout; and Webmoney. If you want to pay using credit/debit card, you can either choose Google Checkout, PayPal and MoneyBookers. All major credit card companies are accepted.

How fast will my EVE ISK be delivered?
- Within our working hours, we usually deliver the EVE ISK within 10-30 minutes after the payment. If the payment is made outside our working hours, then the ISK will be delivered within at the beginning of our work day. Our working hours are: Monday to Saturday (except Sunday) from 01:00 AM to 12:00 AM PST - Pacific Standard Time.

Why my order is not being delivered?
- Please check your email address, including your junk folder. If the order is not being delivered for more than 30 minutes within our working hours, then contact our “Orders and Information” department either by email or by phone.

Why my order is taking so long for delivery?
- There is a procedure that we have to follow when verifying the orders. Normally we verify all the orders right away, but if we have concerns about a payment, then there may be some delay for the delivery of the ISK.

EVE ISK affiliate programIs it necessary to register to be able to buy EVE ISK?
- No, it is not necessary to register in order to buy EVE ISK. Anyway, being a registered user you get many offers, promotions and discounts, and we strongly encourage visitors to become members. Members will also benefit from a faster delivery of the ISK

What are the benefits of becoming a registered user / member of eveiskshop.com?
- Being a registered user you get many offers, promotions and discounts, and we strongly encourage visitors to become members. Members will also benefit from a faster delivery of the ISK.

How does the EVE ISK affiliate program work?
- You register as a member and then apply for the affiliate program in order to become a partner of eveiskshop.com. We will offer you dozens of promotional materials (gif banners, flash banners, text messages, advertisements, with invitations) that can be used to redirect customers to us in various ways. You can post them on your web-site, you can invite friends, you can post them everywhere where you have access to. All the promotional texts and advertisements will have a unique link that will redirect the visitors to your personal eveiskshop.com page, which will look like eveiskshop.com/myname. Our system will track all the traffic and purchases that come through your personal gateway.

How much money is it possible to earn using the affiliate program?
- You will earn $0,01 for every unique visitor that enters your personal eveiskshop.com/myname gateway, and you also get 5% of all sales that are being done through your gateway.

When do I get paid as an affiliate of eveiskshop.com?
- We write checks to our partners on the 28th of each month, if your balance is over 30 US Dollars. You can choose to get paid through PayPal, Monebookers or by check.

Easy steps to Buy ISK

Choose the amount you want to buy

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Note!
You agree, understand and accept that:
• you purchase in-game items at your own risk;
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Note!
You agree, understand and accept that:
• you purchase in-game items at your own risk
• your game account may be blocked as a consequence of buying in-game currency / items.